Shed goes on fast dial

TELSTRA says it wasn’t told a men’s shed was being built on Hilton Park, leading to an estimate it would take a year to connect a phone (“On hold for a year,” Herald, February 11, 2017).

The Freo Men’s Shed is officially opening on March 5, but its committee was floored when told about the long wait for a phone or internet. Ironically, the NBN high-speed optic cable has just roared past on nearby South Street.

Telstra sent the Herald a statement saying the shed hadn’t been properly registered or logged onto the corporation’s database, meaning it was effectively invisible. It was a timely reminder for anyone preparing to develop a property to let Telstra know, the release said.

• A day or two after the Chook’s story, three Telstra vehicles were out trying to sort out a phone for the men’s shed.

• A day or two after the Chook’s story, three Telstra vehicles were out trying to sort out a phone for the men’s shed.

Meanwhile, the shed had since been checked out and they would let the sheddies know how to get cracking so the connection could happen sooner.

But the sheddies aren’t buying that excuse, saying they’ve got correspondence going back several months showing the telco was well aware of their plans.

by STEVE GRANT

One response to “Shed goes on fast dial

  1. Oh Telstra, You so funneh!

    Pretty much every connection issue we have had from not receiving a rental handset Telstra said they had sent, to noise on the line that made our internet connection unusable, we have had to make a TIO complaint to rectify.

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